ONE morning, about a year
ago, a doctor told Steve Jobs that a cancerous tumor in his
pancreas would kill him within months, and that it was time
to start saying his goodbyes. Later that night, an endoscopy
revealed that the tumor could be cut out. But for one day
Mr Jobs, the boss of Apple Computer, as well as Pixar, the
world's most successful animation studio, stared death in
the face.
The experience seems to
have invigorated him. Last week, gaunter but otherwise
undiminished, he was on a stage in San Francisco, putting on
a show (for that is what Apple product launches are) that
was as flashy and dynamic as any as he has ever thrown. When
businessmen try to rub shoulders with pop stars, the effect
is usually embarrassing. But “Steve” had arranged to have
his pal, Madonna, pop up on screen and kidded around with
her with panache. Does she have an iPod? Of course she has!
“That's so duh,” said the superstar playfully. Then Mr Jobs
segued into his announcements—a new mobile phone from
Motorola that has iTunes, Apple's music software,
pre-installed and that represents a beachhead into the world
of phones; and the “iPod nano”, a new digital music-player
that is thinner than a pencil, but still holds 1,000 songs.
For Mr Jobs, the product
launch seemed mainly to be an opportunity to drive home the
message that his hold on downloaded and portable music now
seems overwhelming. iTunes sells 2m songs a day and has a
world market share of 82%—Mr Jobs reckons that it is the
world's second-largest internet store, behind only Amazon.
And the iPod has a market share of 74%, with 22m sold. For a
man who helped launch the personal-computer era in 1976 with
the Apple I, but then had to watch Microsoft's Bill Gates
walk away with, in effect, the monopoly on
PC operating systems (Apple's
market share in computers today is less than 3%), this must
be some vindication.
The odd thing about
near-death experiences—literal or metaphorical—in Mr Jobs's
life is that he seems actually to need them sporadically in
order to thrive. Mr Jobs himself suggested as much when he
addressed the graduating class at Stanford University in
June. Until he turned 30 in 1985, Mr Jobs led a life that
fits almost every Silicon Valley cliché. He dropped out of
college (like Bill Gates and Michael Dell); he started a
company with a friend in a garage (like everybody from
Hewlett and Packard to the founders of Google); he launched
a revolution (the PC era). Big
deal. The interesting event occurred when he was 30 and got
fired from his own company, after Apple's board turned
against him. He was “devastated”. His career seemed dead.
Characteristically,
though, Mr Jobs bounced back, once he realised, as he said
at Stanford, that “the heaviness of being successful was
replaced by the lightness of being a beginner again.” He did
something uninterrupted success might have made impossible:
he became more creative. In 1986 he started two new
companies, NeXT, a computer-maker that was always too far
ahead of its time, and Pixar, an animation studio that went
on to have a series of box-office hits. A decade later,
ironically enough, NeXT was bought by Apple, and Mr Jobs was
brought back to run the company he had founded.
Mr Jobs, a pescatarian (ie,
a vegetarian who eats fish) with a philosophical streak and
a strong interest in the occult, interprets these reversals
as lessons. As befits a man who grew up in California in the
1960s, he proclaims his belief in karma and in love. Not
necessarily love of his employees, apparently—some of whom
have found working for him a nightmare—but love of one's
ideals. Always do only what you love, and never settle, he
advised the students at Stanford. His brush with cancer, in
particular, seems to have focused his mind. “Death is very
likely the single best invention in life,” Mr Jobs told his
young audience. “All external expectations, all pride, all
fear of embarrassment or failure—these things just fall away
in the face of death, leaving only what is truly important.”
Do not get the impression
that Mr Jobs is now hugging strangers in random acts of
kindness. He is still testy, irascible and difficult; he is
still prepared to sue teenagers who publish Apple gossip on
their websites for alleged abuses of trade secrets. But the
reminders of mortality have changed him. “He was already
softened” after his public humbling in 1985, says Bruce
Chizen, the boss of Adobe Systems, a software company that
is a long-time partner of Apple's. After the cancer, he
says, “he's even softer” and, Mr Chizen reckons, even more
creative.
Mr Jobs's rivals may feel
the same way. The digerati in Silicon Valley, Redmond
(Microsoft), Tokyo (Sony), Seoul (Samsung) and other places
now simply take it for granted that Mr Jobs has a top-secret
conveyor belt that will keep churning out best-selling
wonders like the iPod. What could these toys be? A portable
video player is rumored. A new and cooler sort of
television is possible. A user-friendly and elegant
mobile-phone handset would be nice, perhaps called something
like “iPhone”.
Hollywood and music
studios are also increasingly frightened. The music studios,
which barely took him seriously when he launched iTunes in
2001, are sick of his power and are pressuring him to change
his 99-cents-per-song flat rate for music. Slim chance.
Disney, a long-time partner of Pixar whom Mr Jobs broke with
when he got tired of its former boss, is now trying to worm
its way back into his favour.
In short, Mr Jobs
currently seems vivacious by anybody's standards. There are
even rumours that he might run for governor of California
(as a Democrat, presumably; Al Gore is on Apple's board).
For somebody famous in large part for a spectacular
defeat—to Bill Gates and Microsoft—all this must feel like a
new lease of life, in every respect.