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This week's assignment:
A long time ago in a boardroom far, far away…
It was only last week when
Clay narrowly escaped getting fired after his inappropriate comments
sunk Capital Edge's efforts. That didn't stop Clay from snarling at
corporate colleagues
Felisha,
Alla and
Adam as he snatched the project manager role for himself. The
corporations were tasked with creating an interactive retail display for
Star Wars Episode III: Revenge of the Sith on DVD and LucasArts'
Battlefront II video game.
Brian hesitantly assumed the PM mantle for Excel and it was soon clear
that the Force was not with them.
Excel's major blunder
came when Brian, the project manager, misjudged the amount of time that it
would take to travel through the streets of New York to a scheduled
appointment with the executives from Lucasfilm and Best Buy. As a result,
the team never got the chance to talk to the executives about the film or
the selling strategy, and they also alienated the people who would
ultimately judge the quality of their display.
"We're screwed!" is
how
Brian cogently summarized.
Rebecca did the oral
presentation of the display after both Marshawn and Brian begged off. She
did a reasonably good job, but it was clear that the theme of the display
was off the mark.
Capital Edge, in contrast, clearly grasped
the client's marketing message and easily prevailed.
Clay was Capital Edge's project
manager, but ended up doing very little of the actual design for the
display. He stepped in at the end to do the team's presentation, but Alla
really did most of the work on the task. Even though Capital Edge's display
was judged to be superior, and Capital Edge won the task, Clay's teammates
did not vote to grant him an exemption from being fired in the next episode.
Their reward was a day
with Apprentice Bill Rancic onsite at the
Trump Tower White Plains building project.
In the boardroom
In the boardroom, Excel was more of a demolition project.
Trump lambasted hapless Brian for
missing the client meeting, and thereby missing the point that Darth
Vader should be the focus of their display.
Normally stellar Marshawn backed out of presentation duties at the last
moment, leaving
Rebecca to pick up her slack. Trump was not amused and fired both
Marshawn and Brian. "Brian never stepped up," Trump said, "and Marshawn disappointed me."
In the end, Donald
Trump fired both Brian for his poor leadership and Marshawn for failing to
step up to the plate and do the sales presentation.
Commentary
This week, an article in the "New York Daily News" reported that the person
fired in week 8 of the show, Mark Garrison (a.k.a. Markus) had registered a
public complaint about what he felt was misleading editing of scenes that
ended up on the air. In one example, Garrison asserted that a televised
phone conversation he had with me in an earlier episode was doctored.
This editing, according to Mr. Garrison, made him look "idiotic" and
"decimated" his reputation.
Of course, it is impossible for viewers to know about the decisions that are
made in the editing room. However, Garrison's comments should also serve as
a reminder that significant cutting must take place in order to fit the
video of the tasks and the boardroom scenes into a one-hour program.
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Lessons Learned
This episode was all about what it means
to work as a team. Let's take a closer look.
* * *
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Lead positively. You
don't have to like everyone on your team; you only have to work with
them. Because he was still furious
about last week, Clay launched a plot worthy of Darth Vader. He
planned to make his teammates design the display, then to plant all the
blame on them if they lost. Because they won, he couldn't execute his
plot. Still, his machinations, such as disappearing so that Alla would
have to create the design on her own, represented Machiavellian
leadership at its worst.
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Stick your ear in the horse's
mouth. Ask the people in charge to explain what they want.
Then, deliver it. You can't win otherwise, no matter how smart you are.
In their meeting with Jim Ward of
LucasArts and Gary Arnold of Best Buy, Capital Edge listened
carefully and determined that if they highlighted Darth Vader
prominently in their display, they would win. Because Excel missed the
meeting, they were clueless about what the judges wanted. No wonder they
lost.
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Look like a team,
even if you aren't. A public grab for power makes you look a lot worse
than the people you are trying to discredit.
When Clay hijacked his team's
presentation and cut off Alla every time she opened her mouth,
he was putting his power grab out in the open. It was such a bad move,
it's a wonder he survived.
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Follow through.
Honoring commitments is the first law of leadership.
When Marshawn decided not to present at the last minute, she
hamstrung her teammates. Luckily, Rebecca jumped in and made a beautiful
presentation, despite the intense pressure. Later, in the boardroom,
Marshawn couldn't explain why she had bailed out of presenting. That
earned her a seat alongside Brian for that taxi ride to the airport.
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Get to key meetings early:
Lateness is business suicide. There was no excuse
for Brian's failure to get his team to the planning meeting on time.
Brian stupidly made his
team arrive 30 minutes late for their critical meeting with executives
from Best Buy and LucasArts. That was a firing offense. When
the executives wouldn't even meet with them after they finally arrived,
Brian said, "We're screwed." For once, he was right. After blowing the
very first step, they were dead. For a meeting as crucial as this
one was, he should have allowed more time.
The bottom line: In a big city with lots of traffic, estimate how long
it will take to get to the meeting location and multiply by pi (3.14).
Then use the result as the real estimate of the time needed to get to
the meeting. There's nothing wrong with getting to meetings early. If
there are extra minutes before the start of the meeting, there is always
voice mail or e-mail that can be checked, freshening up that can be
done, or meeting notes that can be reviewed before getting underway.
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Give credit where credit is due: Although Clay
had little to do with the design of his team's display, he stepped to
the forefront to do his team's presentation, which gave a couple of his
teammates the feeling that he was hogging the credit for their work.
The bottom line: In fairness to Clay, he may have felt that it was his
responsibility to tell his team's story simply because he was project
manager. There's nothing wrong with a team leader doing that, as long as
the leader makes sure to publicly acknowledge the contributions made by
the other people who worked on the project. That type of public praise
doesn't just elevate the employees, it shows that the leader is secure
enough in his/her own skin to give the employees a chance to be in the
spotlight.
The Handicapping the Survivors
No one is exempt from being fired in week 9. Here are the surviving
candidates, ranked in order of the probability that they will eventually
be chosen as Trump's apprentice.
- Randal (Excel): He's still the
front runner. Amazingly, he was the only one on his team who knew
anything about the "Star Wars" saga. He should not have to serve as
project manager again until the final task, which minimizes the risk to
him.
- Rebecca (Excel): She put on a
good game face and did her team's presentation after Marshawn and Brian
would not.
- Alla (Capital Edge): She was the
project manager "ex officio" this week for her team and was mainly
responsible for the team's victory in the task. No one can say she's not
a hard worker, but is she really cut out for an executive position in
the Trump organization?
- Felisha (Capital Edge): What
value does she really add to her team? We shouldn't be asking that
question at this point in the season.
- Adam (Capital Edge): He just
doesn't seem to have the horsepower to make it to the finish line.
- Clay (Capital Edge): He's an
outcast, pure and simple. Next week, it's likely that the teams will
have to be balanced, because right now, it's four against two. If
Capital Edge had to pick someone to send to Excel, Clay would be the
first choice. If Randal and Rebecca from Excel got to pick someone from
Capital Edge to join them, Clay would be the last choice. The fact that
Clay is 2 and 0 as a project manager shows that winning isn't
everything.
Gold Stars:
Alla gets a gold star and an A for
effort. She did so much for Capital Edge in this week's task, she was
almost a one-person team. |
| The Report Card |
Excel:
- Effort --
- Performance --
- Creativity --
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"I gave Marshawn ownership of the
presentation. Marshawn dropped the ball." |
Capital Edge:
- Effort --
- Performance --
- Creativity --
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