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This week's assignment:
Convening the corporations atop his skyscraper under renovation on Wall
Street,
Trump assigned Gold Rush and Synergy the
task of remodeling a room for the Boys & Girls Club to help promote an Ace
Hardware community outreach program.
Lenny chose to lead Gold Rush, but the
Russian immigrant failed to place any importance on his
meeting with executives.
Lenny blew the executive meeting with poor
planning, awkward silences and failing to ask the right questions. As a
result, Gold Rush did not design the room to the judges' expectations. They
created a room solely for musicians, prompting the judges to question how
the room would appeal to kids who were uninterested in music.
Synergy actually won despite Michael's
leadership as project manager. Well-spoken
Michael seemed to be talking too much, and
was highly indecisive, aggravating his teammates to the point that they fell
into uncontrollable laughter. The judges preferred Synergy's "lounge" theme,
which included different areas that appealed to all kinds of kids with games
and entertainment to foster teamwork. It was a sound win for Synergy -- the
team hit both the judges' mark and the mission of the Boys and Girls Club:
to bring all kinds of youth together in an environment that promoted
interaction. Still, in the
end, Synergy created a colorful, multipurpose room that most pleased the
executives.
For their reward, Synergy continued in a charitable mode by granting a sick
little girl’s wish for a shopping spree at Toys "R" Us. But there was no fun
for Gold Rush in the boardroom, where Lenny was under fire from most of his
colleagues—as well as Trump and his trusted associates.
In the boardroom
Gold Rush headed for the boardroom, where Lenny intended to
bring Charmaine and Lee to the firing session. However, Donald Trump had
heard enough in his preliminary questioning of the team to proceed quickly
to a decision. He held Lenny responsible for everything that went wrong,
from botching the team's strategy meeting with the Ace Hardware executives
to delivering a poor closing presentation. Therefore, it was easy for him to
fire Lenny.
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Lessons Learned
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The Good:
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Loyalty: Lee stood by Lenny in
the boardroom, noting he "would do anything for Lenny; he is my
friend." Loyalty is not something we often see on this show, and
Trump has demonstrated he admires it. Leaders who are trusted by
their co-workers inspire loyalty.
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Give them what they want: Team
Synergy won the Boys and Girls Club challenge because of its
ability to deliver what the client said it wanted. The team
asked the right questions, listened and then put together a plan
that delivered.
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The Bad:
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No plan: It was inexcusable
that Lenny didn't have a plan for his executive meeting. The
dead silence surely stunned the executives, and his language
challenges were painful to watch. Even more surprising was his
admission to Trump in the boardroom that he wasn't trying to
"please the judges."
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Paralyzing indecisiveness: As
project manager for Synergy, Michael couldn't make a decision.
He pondered paint samples for hours, resulting in his team
having to pull an all-nighter to finish on time. When there are
tight timelines, there is no room for indecision or
micromanagement. Effective leaders know when they should
collaborate and when a decision needs to be made. Trump isn't
going to hire a leader who can't make a decision.
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The Ugly:
No respect. You can't get respect if you don't give it. Lenny was
dismissive and rude to his teammates. Leaders need to model what
they want in others.
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Plan for strategy sessions:
In the Ace Hardware task, Gold Rush got off to a bad start by not
adequately preparing for the initial strategy session with the Ace
Hardware executives. Thus, there was a significant amount of "dead
air" during the meeting, and it was eventually cut short. Synergy
spent much more time with the executives and Michael asked many
questions in order to nail down the objectives for the renovated
space. Thus, Synergy had a much better handle on what the Ace
Hardware people wanted to see in the finished room.
The bottom line: Lenny needed to take a leadership
role in running the meeting with the executives, but he missed an
important opportunity, and the single-purpose space renovated by the
Gold Rush team was off the mark. In addition, this was the second
week in a row in which Gold Rush blew an initial strategy session
with the people who would eventually judge the task - not a smart
thing to do. No one likes to attend meetings. Everyone is busy. The
smart businessperson will come to meetings with an organized agenda
that is to the point.
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Thoughtful presentations count:
Lenny didn't prepare for his team's presentation of its renovated
space, either. His team had worked through the night to get it
ready, and deserved a better presentation of its effort than Lenny
provided. On the other hand, Michael was ready to lead the Ace
Hardware executives around Synergy's space and he did a good job of
highlighting its features.
The bottom line: Perhaps someone else on the Gold Rush
team should have volunteered to do the presentation, but the bigger
problem was that Lenny just didn't give it any thought. These
presentations matter, especially in a case like this one in which
the eventual judging of the teams was based on qualitative
assessment.
Endangered species list
Here are the people on this week's list, given the
likelihood that they will incur Trump's wrath in the near future:
Tarek (Gold Rush):
Everything he touches seems to go bad. He should have a personalized
chair in the boardroom. If Bryce had brought him into the firing session
this week, he would have had an excellent chance of being fired simply
because he has been there so many times.
Charmaine (Gold Rush):
Back on the list again, she did much better as a project manager than
she has done as a "worker bee."
Commentary
By the halfway point in previous
seasons of the show, it was pretty evident who the front-runners were.
For example, Kelly in season 2 and Randal in season 4 had both put some
distance between themselves and the other candidates by week 7 or 8.
This time, however, although it is possible to rank order the
candidates, the differences between the front-running candidates are not
that large. So, even though it would take a lot for Tarek, Tammy or
Charmaine to become finalists, there is still a lot of potential for
movement among the top six candidates because every one of them has been
a winning project manager.
One more thing to keep in mind - we are due for another multiple firing
before long. There are ten candidates left, and only seven weeks left in
which to narrow the field.
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| The Report Card |
Gold Rush:
- Effort --
- Performance --
- Creativity --
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"I know you believe in Lenny, but
Lenny made a lot of mistakes on this task." |
Synergy:
- Effort --
- Performance --
- Creativity --
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