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This week's assignment:
Michael's sweet
victory as PM in the previous task
swiftly turned sour as Synergy convened a
meeting to tell him what a bad manager he'd been. The following morning when
Mr. Trump met the candidates in Central
Park and gave the members of Synergy the option to change corporations,
Michael jumped at the chance.
Trump assigned the corporations to create a promotional item and campaign to
help boost sales of 7-Eleven's new P'EatZZa sandwich.
Leslie stepped up to lead a re-energized
Gold Rush while
Andrea headed a confident Synergy. Andrea
made the executive decision that a cap tied into 7-Eleven's Indy racing team
would be Synergy's promo item, while Gold Rush settled on a mini-cooler
giveaway. Gold Rush decided on a $7.99 price point
(despite Lee's objections that the price was too high);
Synergy, led by Andrea, handed out fliers the night before, gave away
hats and priced the sandwich at $4.
Lee came close to making a big deal selling
1,000 sandwiches to one customer. He also persuaded the local store manager
to exclusively feature the pizza sandwiches on the sandwich shelves that
day. In the end, both squads
boosted sales, but Synergy carried the day by
increasing their store sales by 997 percent over Gold Rush's 608 percent.
In the boardroom
Trump fired Leslie for her failure to listen to
teammates and her poor pricing strategy. Lee proved a worthy candidate this
week, displaying loyalty, big ideas and sales savvy -- traits that have not
gone unnoticed by Trump.
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Lessons Learned
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The Good:
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Big ideas: Kudos go to Lee for
a) thinking out of the box and b) thinking big. He recognized
that a Trump strategy would include selling a large number of
sandwiches in a big sale. Though his attempt ultimately failed,
he is to be credited for smart sales strategy and initiative.
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Grease the marketing wheels:
Sean had an excellent idea to market the promotion the night
before by handing out fliers. Though he knew not everyone would
respond, he was targeting the 10 percent who might. Sales are a
numbers game -- increasing awareness of your product is always a
good strategy. In this case, it paid off with many customers
returning with the flier in hand.
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The Bad:
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The Ugly:
Once again, this loss
was all about the price point. Gold Rush chose a good promotional
item that went along with the sale of the sandwich. But it was
obvious that Leslie needed to trust
Lee on the pricing; particularly
after he did the research on the average price of sandwiches: $4 is
a lot lower than the $7.99 Leslie chose to charge. Leslie should
also have given Lee credit for taking a risk with that deal he was
trying to close on 1,000 sandwiches! Entrepreneurs take risks, and
you win some and you lose some. Leslie should have gone with his
thinking on this in wanting to go for the big win.
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Price convenience products
accordingly: In the 7-Eleven task, Leslie
stubbornly set the price for the new sandwich at $7.99, even though
the store manager suggested a lower price. Even worse, when it
became obvious that the sandwich was overpriced, even for New York
City, she refused to lower the price to build volume.
The bottom line: A sandwich at 7-Eleven is what
marketers would label a "convenience" product - frequently consumed,
widely available, and above all, relatively low in price. It's hard
to justify selling a sandwich at a 7-Eleven for $7.99, especially
when one is trying to build volume. Interestingly, even though Gold
Rush was giving away mini-coolers - seemingly a more appropriate
giveaway for a sandwich promotion than Synergy's hats - Gold Rush
still lost by a wide margin. This fact supports the notion that
sales of the product were driven mainly by the price point.
Rankings
We have reached the halfway point in this season of
"The Apprentice." As in previous seasons, the "endangered species list"
is now replaced by a rank-ordering of the remaining candidates, based on
the likelihood that they will eventually be hired by Trump.
1. Sean (Synergy): He's smart, has one victory as a project
manager, is well-liked by his team and looks as if he just stepped out
of a fashion magazine. The winning "Apprentice" candidates spend a lot
of time doing PR for the Trump brand, and Sean certainly seems qualified
for that role.
2. Lee (Gold Rush): He's very similar to Andy, a whiz-kid from
season 2 of the show, whom Trump eventually hired "on the side" after
the season ended. Lee is Ivy-League educated, is a fountain of ideas and
is a deal-maker/risk taker. He also has one victory as a project
manager.
3. Andrea (Synergy): She's the first candidate to earn two
victories as a project manager, but she has a very hard edge that can
rub people the wrong way.
4. Michael (Gold Rush): Even though his previous team, Synergy,
gave him no credit for his role as winning project manager in week 7, he
really made a couple of key contributions at the beginning and at the
end of the task. In the middle, he wasn't that effective as an
operational manager.
5. Allie (Synergy): She was the winning project manager in week
1, but we haven't heard much from her since then.
6. Roxanne (Synergy): She has one victory as a project manager,
but it was tainted by a fairly pathetic pity party that she laid on the
rest of her team, during which she claimed that like the late Rodney
Dangerfield, she was a victim of "no respect."
7. Charmaine (Gold Rush): She has one victory as a project
manager, which was the high point for her this season. She has also been
part of some colossal failures and is fortunate to still be in the
competition.
8. Tammy (Synergy): She has a substantial marketing background,
but lost as a project manager on a task that was mainly about marketing.
She has been fairly low-key since then.
9. Tarek (Gold Rush): Things have gone downhill for him since he
bragged about being a Mensa member in week 1. He lost in his first stint
as a project manager and has been a frequent attendee at boardroom
firing sessions.
Commentary
With
Lenny gone there is suddenly a more
serious tone now.
Michael definitely made the right move
in going over to team Gold Rush. After the conversation back in the
suite, he knew he didn't have the support of his team and he knew to get
out of there. Very good decision Michael. |
| The Report Card |
Gold Rush:
- Effort --
- Performance --
- Creativity --
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"You were a hero if it had gone
through, but you're a zero because it did not go through."
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Synergy:
- Effort --
- Performance --
- Creativity --
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