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EPISODE SEVEN LESSONS


Richmond.com

Maureen Moriarty
Seattle Post-Intelligencer
Monday, October 23, 2005


 

This week's assignment:

Nine candidates remained in last week's episode, which focused on the importance of branding and big ideas. Judging by the outcome, some of Stewart's candidates are creative and innovative while others simply are not.

This week's assignment: Create a live-action mobile billboard for Tide to Go, a new stain removal pen. The winner would be the team whose "live theatrical event" was judged to be the most innovative and created the most buzz.

Matchstick triumphed by creating a character called Tide to Go Joe -- Ryan dressed in a superhero cape -- who knocked out people dressed as stains in a boxing ring. The event drew a large, enthusiastic crowd. Brand guru Peter Arnelle, a judge of the event, called it "perfect" and "a hit out of the park."

In sharp contrast, Primarius completely blew the task. Their event was pathetic, chaotic and completely unprofessional, prompting onlookers to hold their hands over their ears. Primarius failed to generate a central theme or strategy resulting in team members flailing around the stage like amoebas on steroids. It was weird and completely lacking in creativity or a tie-in to the product. Judge Arnelle was ruthless in his assessment, calling the event a "total failure" and the worst communications display he had ever seen.

This week's firing decision was easy for Stewart for the "worst failure in a task so far." She fired Matchstick's project manager, Sarah (an event planner, for crying out loud!) for "no plan, no strategy and lacking leadership qualities." Stewart then broke the pattern of only firing one candidate per episode by also firing Carrie for failing to help Sarah.


Lessons Learned

FIT

  • Branding. Stewart understands branding. Everything she does in public promotes her brand as high quality. Matchstick created an event that was aligned with their product image. Primarius's event was not tied into branding and was embarrassing.
     

  • The big, simple idea. Matchstick understood Stewart's instructions to create an event that was innovative. Their team chose an uncomplicated strategy using Tide to Go Joe. The idea was closely tied to the product (he was dressed to resemble the stain stick), and the whole idea of the product is to knock out stains. Great ideas do not have to be complex. They just need to be effective and easy to understand.
     

  • High-performing team. Matchstick has gelled as a high-performing team. They have moved beyond the team stages of forming and storming -- where conflict and differences are worked out -- and are now in a performance phase. They support, encourage and inspire each other. They're focused, work collaboratively, capitalize on each other's strengths and communicate clearly.
     

  • Having fun. Matchstick has fun as a team. Their spirit is infectious and contributed to the enthusiasm of their audience at the event. The team members clearly enjoyed themselves in their character roles. Ryan in particular as the caped crusader displayed great gusto and fun in his role. Also, what a great sport! Not every man would willingly appear in an orange, skintight spandex costume.
     

  • Interactive event. Matchstick passed out sample stain removal pens at their event to demonstrate the product. Their entire event engaged the consumers and tied into the product. They led the audience in cheers and used actors dressed as common household stains (ketchup, wine and coffee) that related well to the product and consumer.
     

  • Brainstorming to encourage innovative ideas. Effective brainstorming encourages crazy ideas. Ryan's initial wild ideas led to the boxing ring battle. Often it can be the innovative "crazy" ideas that are the most successful. This was in contrast to Primarius's silent approach to brainstorming, which failed to generate a good idea. Here are a few simple rules to help your team generate a great idea during brainstorming:

    • Allow enough time.

    • Aim for quantity not quality.

    • Write down all ideas.

    • Brainstorm at the beginning of meetings when people are fresh.

    • Encourage wild ideas.

    • Do not use this time to censor, judge or evaluate ideas.

UNFIT

  • Lack of leadership. Sarah completely blew it as a project manager. She was completely ineffective at creating a vision and strategy for her team. Followers require direction and a plan. Sarah offered neither. She could not even lead her team to develop an idea -- a major red flag. Leaders need to have the skills to facilitate creative thinking for their teams. Sarah's reliance on long, silent brainstorming sessions as her sole resource for idea generation was pretty pathetic. The challenges facing business leaders today -- global competition, technological changes and high customer expectations -- require creative leadership responses and skills. Being able to direct a team to results is a core fundamental leadership requirement.
     

  • Activity without results. Primarius was active throughout the task but produced poor results. This has been called the "drowning man syndrome." If a drowning man does not have the skills to swim, even though he expels a tremendous amount of energy flailing in the water, the result is still a drowning. During the task, Jim noted his team was doing a "whole lot of nothing." Carrie, for example, spent all her time poring over spreadsheets running the "financials." Accounting was hardly critical in this task. She was generating activity, not results.
     

  • No creativity. The candidates who remain on Primarius should be concerned. Stewart began this series saying she was looking for someone with "big ideas." Primarius failed to come up any idea for their task. I wouldn't count on the winner coming from this team.
     

  • Focus on a theme. Sarah and Carrie failed miserably at managing the creative process for Primarius. They allowed time to be wasted and never pushed their team to a conclusion on a central theme. Even when their teammates suggested a theme, Sarah and Carrie rejected it out of hand.

    The bottom line? Time is precious. It's important not to wallow in indecision, but to move ahead. Sarah and Carrie spent a lot of time planning, but they couldn't execute their plan in an effective and efficient way.
     


Handicapping the Survivors:

Now that half of the original eight candidates are gone, the "endangered species list" will be replaced by a roster of the remaining candidates, listed in order of the probability that each of them will become Ms. Stewart's apprentice:

  • Dawna (Matchstick): As of now, no one can match her 2-0 record as a project manager.
     

  • Amanda (Matchstick): She has been a winning project manager on a very tough task, is highly professional, and is very consistent in her performance.
     

  • Ryan (Matchstick): He's also been a winning project manager who has a positive, can-do attitude.
     

  • Bethenny (Primarius): She's a hard worker, but doesn't seem to have the polish or the leadership skill to end up on top. She has yet to serve as a project manager.
     

  • Leslie (Matchstick): She always seems to have a big smile on her face, but she is 0 for 1 as a project manager and engaged in some questionable sales tactics in week five.
     

  • Howie (Primarius): He's been a winning project manager, but his temper makes him doubtful as the ultimate survivor of the season.
     

  • Jim (Primarius): He was the winning project manager in week six, but let's face it, he just doesn't fit.
     

  • Marcela (Matchstick): She doesn't have as much leadership capability as the top-rated candidates.


Gold Stars for This Week's Episode:

Dawna gets a gold star for being the first person this season to rack up two victories as project manager.

 
The Report Card
Primarius:
  • Effort --
  • Performance --
  • Creativity --


 


"It was like the blind leading the blind. There was no strategy, no plan, and it was getting worse by the minute."
Matchstick:
  • Effort --
  • Performance --
  • Creativity --


 



 

 

EPISODE 7